Withdrawal Payment Time Frames
Withdrawal requests are processed in one business day from the date of request. After one business day, the status of your withdrawal request will change to "processed".
The following is a summary of the withdrawal process:
Please note: All time frames are calculated in business days (Monday through Friday).
| Payment Method | Timescale | Payment Posted as from: |
|---|---|---|
| VISA | Same day to 3 working days | UK Regulated Lim |
| MasterCard | Same day to 3 working days | UK Regulated Lim |
| ApplePay | Same day | UK Regulated Lim |
| PayPal | Same day | UK Regulated Lim |
| Luxon Pay | Same day to 3 working days | Luxon Payments Limited |
| Trustly | Same day | UK Regulated Lim |
| Wire Transfer | 2 to 5 working days | A variant of: UK Regulated Lim or WorldPay AP Limited |
You will be notified by email once processing of your withdrawal request has been completed and the funds have been transferred to you.
We will endeavour to process all withdrawals within the specified time period stated above, however there may be occasions where this does not occur, due to reasons which include but are not limited to verification procedures, technical issues or third parties' acts or omissions. We shall not be liable to you for any delay in processing your withdrawal request.
In addition, we reserve the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.
In the event that we terminate the offering of our business in your country, payouts will be subject to reasonable processing charges.
Please see our Withdrawal Policy for further information.
If your withdrawal has not been posted within the specified time limit (see chart above), please contact us immediately and we will investigate.